Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we collect:

• Account Information: Email address, username, password (encrypted)
• Profile Information: Display name, profile picture (optional)
• Contact Information: Name, email address, phone number for support communications
• Billing Information: Payment method details, billing address (processed by third-party payment processors)
• Lead Information: When accessing through partner subdomains, we collect name, email, phone, and company information for demo accounts

1.2 Usage Information

We automatically collect information about how you use our service:

• Service Usage: Images processed, prompts used, processing time, API calls
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Page views, feature usage, performance metrics
• Log Information: Access logs, error logs, security logs

1.3 Content Information

The images and content you upload to our service:

• Uploaded Images: Original images you submit for processing
• Processed Images: Results generated by our AI systems
• Prompts and Instructions: Text prompts and processing instructions
• Metadata: Image metadata, processing parameters, timestamps

2. How We Use Your Information

2.1 Service Provision

• Process and enhance your images using AI technology
• Maintain your account and provide customer support
• Deliver processed results and manage your content
• Enable API access and developer features

2.2 Communication and Marketing

By using our service, especially through partner subdomains, you consent to receive:

• Send service-related notifications and updates
• Provide customer support and respond to inquiries
• Share important changes to our terms or policies
• Send marketing communications about our products and services
• Partner communications when using subdomain services
• Promotional offers and industry updates
• Follow-up communications via email, phone, or other contact methods you provide

You can opt out of marketing communications at any time through your account settings or by clicking the unsubscribe link in emails.

3. Data Retention and Storage

4. Data Security

Technical Safeguards

• Encryption: Data encrypted in transit (TLS) and at rest (AES-256)
• Access Controls: Role-based access with multi-factor authentication
• Network Security: Firewalls, intrusion detection, and monitoring
• Regular Audits: Security assessments and penetration testing

5. Your Rights and Choices

Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data

6. Contact Information