Terms of Service
Our terms and conditions for using KEZEN
Last updated: January 15, 2025
Agreement to Terms
By accessing and using AI Image Editor, you accept and agree to be bound by the terms and provision of this agreement.
1. Acceptance of Terms
These Terms of Service ("Terms") govern your use of AI Image Editor's website, services, and applications (collectively, the "Service") operated by AI Image Editor ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
AI Image Editor provides AI-powered image processing and editing services, including but not limited to:
- Single image editing and enhancement
- Multi-variant image generation
- Virtual staging and room transformation
- Color palette generation and matching
- API access for developers
- Lead capture and business tools
3. User Accounts
3.1 Account Creation
To access certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
3.2 Account Types
- Free Accounts: Limited processing credits and basic features
- Professional Accounts: Enhanced credits and professional features
- Enterprise Accounts: Custom solutions and enterprise features
- Demo Accounts: Temporary access through partner subdomains
4. Acceptable Use
Prohibited Activities
You must not use our Service for any unlawful or prohibited activities. Violations may result in immediate account termination.
4.1 You agree NOT to:
- Upload or process content that is illegal, harmful, or violates others' rights
- Use the Service to create deceptive, misleading, or fraudulent content
- Attempt to reverse engineer, decompile, or extract our AI models
- Overload or attempt to disrupt our servers or networks
- Create multiple accounts to circumvent usage limits
- Share your account credentials with others
- Use the Service for commercial purposes without proper licensing
- Upload content containing personal information of others without consent
5. Content and Intellectual Property
5.1 Your Content
You retain ownership of the images and content you upload to our Service. By uploading content, you grant us a limited license to process, store, and enhance your content solely for the purpose of providing our services.
5.2 Generated Content
You own the rights to images generated or processed by our AI, subject to these Terms and applicable law. However, you are responsible for ensuring your use of generated content complies with all applicable laws and third-party rights.
5.3 Our Intellectual Property
The Service, including our AI models, algorithms, software, and documentation, is protected by intellectual property laws. You may not copy, modify, or distribute our technology without written permission.
6. Payment and Billing
6.1 Credits System
Our Service operates on a credit-based system:
- Each image processing operation consumes credits
- Credits are non-transferable and non-refundable
- Credits may expire according to your subscription plan
- Enterprise accounts may have custom credit policies
6.2 Subscriptions and Billing
- Subscription fees are billed in advance on a recurring basis
- Prices may change with 30 days notice
- Cancellations take effect at the end of the current billing period
- Refunds are provided only as required by law
7. Data Processing and Retention
| Account Type | Image Retention | Data Usage |
|---|---|---|
| Free | 24 hours | May be used for AI training |
| Professional | 30 days | Not used for AI training |
| Enterprise | Custom terms | Per agreement |
8. Service Availability
We strive to maintain high service availability, but we do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons. We are not liable for any downtime or service interruptions.
9. Termination
9.1 Termination by You
You may terminate your account at any time through your account settings. Upon termination, your access to the Service will cease, and your data will be deleted according to our retention policies.
9.2 Termination by Us
We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.
10. Disclaimers and Limitations
Important Legal Notice
The Service is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the Service.
10.1 No Warranties
We provide the Service "as is" and "as available" without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
10.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
11. Changes to Terms
We may modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
12. Contact Information
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@kezen.ai
Support: support@kezen.ai
Phone: 864-883-8752